Terms of Service

These terms govern your use of the Sky High Directories network: the country and city directories, the jobs board, the account area for business owners, advertising and partner offerings, and the help and support channels.

By browsing a directory, sending an enquiry, claiming a listing or ordering a paid plan, you agree to these terms. If you do not agree, please do not use the service.

Sky High Directories provides a connected network of local business directories. We organise business listings by country, city and category, and we provide the tools businesses use to claim, manage and promote a listing.

We are a directory, not the business listed. We do not provide the goods or services advertised in a listing and we are not a party to any agreement you make with a business you contact through the network.

Directories marked Coming soon are being prepared and are not live. Listings, categories, cities and pricing may differ between directories because each region carries its own configuration.

Businesses listed in the network are responsible for the accuracy of their listing, for the goods and services they advertise, and for responding to enquiries they receive. Enquiries reach the business directly and we do not guarantee a reply, a quote or any particular outcome.

If you send an enquiry, you are responsible for the accuracy of the details you provide and for the use you make of any information a business sends you.

Listings must describe a real business that operates in the city or service area shown, under the category selected. Listings must not misrepresent the business, its location, its credentials or its affiliations.

We do not accept listings that are unlawful, misleading, defamatory, discriminatory, or that promote prohibited goods and services. We may edit, suspend or remove a listing that breaches these rules, and we may ask a business to verify its identity or authority to act for the business before a claim is approved.

You need an account to claim and manage a listing. You must provide accurate information when you register, keep your login credentials secure, and tell us promptly if you believe your account has been accessed without your permission.

Only a person authorised to act for a business may claim its listing. We may request evidence of authority. You are responsible for everything done through your account, including changes to a listing, job posts and paid orders.

Plans and sponsored placements are offered per directory in that directory currency. Prices shown are the current prices for the region you are browsing. Plan features are described on the pricing page of the relevant directory and may be adjusted as the product develops.

Paid plans and placements renew for the period shown until cancelled. Cancelling stops the next renewal and your listing remains live on the Free plan. Sponsored placements are always labelled as sponsored, and placement availability may be limited in high-demand categories or cities.

You must not misuse the network. This includes scraping listings at scale, interfering with the operation or security of the directories, submitting false or bulk enquiries, impersonating another business or person, and using contact details obtained from a listing to send unsolicited marketing.

We may investigate suspected misuse, restrict or close accounts involved in it, and report unlawful activity to the relevant authorities.

The Sky High Directories network, including its directories, branding, layout, data structure and written content, is owned by us or our licensors and is protected by intellectual property law. You may not copy or reuse it except as these terms allow.

Businesses keep ownership of the content they add to a listing, and grant us a licence to publish, format and display it across the network and in related search results and promotions. You confirm you have the right to provide everything you upload.

Listings may link to a business website or to services provided by other companies, including partner offerings from Sky High Pacific and Sky High Systems. Those services are provided under their own terms and privacy policies.

We are not responsible for the content, availability or performance of third party services, or for any agreement you enter into with them.

We aim to keep the directories available, but we do not guarantee uninterrupted access. We may pause, vary or withdraw features, and we may add or retire a directory, city or category as the network develops.

We may correct errors in listings, search results or pricing displays, and we may suspend a listing while we investigate a complaint or a suspected breach of these terms.

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of opportunity, or loss arising from your dealings with a business or third party you found through the network.

Nothing in these terms excludes rights you have under consumer law that cannot be excluded, and our liability for those rights is limited only as far as the law allows.

You may stop using the network at any time, and you may cancel a paid plan or placement from your account; the change takes effect at the end of the current period.

We may suspend or end your access if you breach these terms, if we are required to by law, or if continuing would create a risk for other visitors, businesses or the network. Where we remove a listing, we will normally tell the listing owner why.

These terms are governed by the laws of the jurisdiction where the Sky High Directories network is operated, and the courts of that jurisdiction have exclusive jurisdiction over any dispute arising from them.

We may update these terms as the network grows. When we do, we update the date at the top of this page and, for material changes, we tell account holders by email. Continuing to use the directories after an update means you accept the revised terms.

Questions about these terms, or about a listing, plan or order, can be sent through the Contact us page. Choose the topic that best matches your question so it reaches the right team.